After over two decades in the health and wellness industry, Modere has officially announced it is closing its operations. The direct-to-consumer brand, which once had a significant presence in markets across North America, Europe, Asia, and Oceania, shared a heartfelt farewell with its community, expressing gratitude for the support and loyalty of its customer base throughout the years.

Founded 23 years ago, Modere built its identity around offering clean-label health, wellness, and personal care products through a unique omnichannel approach. Known for championing a “Live Clean” philosophy, the company emphasized the use of safe ingredients, sustainable business practices, and ethical manufacturing processes. From nutritional supplements to household items and personal care, Modere positioned itself as a trusted name for consumers looking to adopt a healthier and more conscious lifestyle.

In a statement published on its official website, Modere expressed sincere appreciation for its community: “After 23 wonderful years of serving our cherished community, we’ve made the difficult decision to close our doors. We’re incredibly grateful for your support, trust, and loyalty over the years. Whether you’ve been with us from the beginning or just discovered us recently, thank you for being a part of our story.”

The announcement has triggered a wave of emotions among long-time customers, many of whom had incorporated Modere’s offerings into their daily routines. The sudden closure came as a surprise, with some expressing concern about unresolved orders and pending refunds. Although the company publicly thanked its customers, this gesture has not been enough to quell the frustration of those affected by delayed shipments and unfulfilled purchases.

Multiple online platforms have seen an uptick in user complaints, where former customers have shared their experiences and grievances. On customer feedback forums, users voiced issues ranging from slow refund processes to lack of clear communication. One disgruntled customer posted, “I need my money back. How long do I need to wait?” Others shared similar sentiments, with some characterizing the company’s customer service during its final days as lacking efficiency and accountability.

Modere's customer-centric model and direct-to-consumer strategy played a key role in its global expansion. The brand had a customer base of over one million individuals worldwide and was widely recognized for its commitment to sustainability and clean ingredients. Its U.S.-based production facility, which met rigorous NSF Good Manufacturing Practice (GMP) standards, was a point of pride for the company.

The closure has left a gap in the market for those who valued the transparency and integrity that Modere brought to its product lines. The brand's holistic philosophy, which went beyond ingredients to encompass company culture, environmental stewardship, and community outreach, resonated deeply with consumers seeking more than just a product—they wanted a brand that aligned with their personal values.

Despite the shutdown, Modere's legacy will likely live on among those who embraced its clean-living approach. The health and wellness space continues to evolve, but Modere’s departure serves as a reminder of the challenges even well-established companies face in a highly competitive market.

As customers await further communication about their orders and refunds, many are left reflecting on the impact Modere had on their wellness journey. For some, it was more than a brand—it was a lifestyle choice. And while its operations may have ended, the influence of its message about living clean and caring for one's health remains.

The company's official website has not provided specific details about the reasons behind the closure or the future of any of its existing product lines. Customers are advised to monitor official channels for any updates regarding customer service and refund procedures. Modere’s shutdown marks the end of an era in the clean health and wellness space, leaving behind a loyal community and a legacy rooted in innovation, integrity, and mindful living.